Player Protection & Safe Play

Responsible Gaming
at 88chip
Play Smart, Stay Safe

At 88chip, we believe that gaming should always be enjoyable, affordable, and in full control of the player. Our responsible gaming framework gives every Bangladeshi player the tools, knowledge, and support they need to keep their experience positive.

18+ Only
Deposit Limits
Self-Exclusion
Time-Out Tools
24/7 Support

Six Pillars of Responsible Gaming

88chip's responsible gaming programme is built around six core commitments that protect every player on the platform — from Dhaka to Chittagong, and everywhere across Bangladesh.

Strict Age Verification

88chip enforces mandatory identity verification for every new account. Only players aged 18 and above may register, deposit, or participate in any game or betting activity on the platform. Age checks are performed at registration and again at the first withdrawal request.

Deposit Limit Controls

Players can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory 24-hour cooling-off period — giving you genuine control over your spending.

Session Time-Out

The time-out feature lets you pause your account for a defined period — 24 hours, 48 hours, one week, or up to one month. During a time-out, you cannot log in, place bets, or make deposits. It is a short-term break designed for moments when you need to step back.

Self-Exclusion Programme

If you feel that gambling is becoming a problem, self-exclusion allows you to block your 88chip account for a minimum period of six months, or permanently. During self-exclusion, your account is fully deactivated and you will not receive any promotional communications from us.

Loss Limit Settings

In addition to deposit limits, 88chip allows players to set a maximum loss amount per day, week, or month. When your loss limit is reached, the platform automatically prevents further wagers for the remainder of that period — no manual intervention required.

Dedicated Support Team

Our trained responsible gaming support staff are available seven days a week to assist players who feel their gambling behaviour is becoming a concern. Conversations are handled with complete confidentiality and without judgement. Reach us at [email protected] any time.

88chip's Commitment to Safer Play

18+

This Platform is for Adults Aged 18 and Above

88chip strictly prohibits access by anyone under the age of 18. If you are a parent or guardian, please use parental control software to prevent underage access to online gambling platforms. This page contains important information for all players.

At 88chip, responsible gaming is not a regulatory checkbox — it is a core part of who we are as a platform. We understand that for the vast majority of our players across Bangladesh, gambling is a recreational activity that brings entertainment and excitement. We also recognise that for a small number of people, gambling can move from a leisure activity into something that causes genuine harm. Our entire responsible gaming framework is built around one principle: keeping the player in control at all times.

Every tool, policy, and process described on this page is real and accessible to every registered 88chip player. None of these protections require a special request or approval — they are built directly into your account dashboard and can be activated in minutes.

Understanding Problem Gambling

Problem gambling occurs when gambling starts to interfere negatively with a person's finances, relationships, mental health, or daily responsibilities. It is not a character flaw — it is a behavioural pattern that can develop gradually and affect anyone, regardless of background, income level, or experience. Recognising the warning signs early is the most effective form of protection.

Common early warning signs of problematic gambling behaviour include:

  • Spending more money on gambling than you originally planned or can afford.
  • Chasing losses — continuing to gamble in an attempt to recover money already lost.
  • Thinking about gambling frequently when you are not playing.
  • Borrowing money or selling possessions to fund gambling sessions.
  • Neglecting work, family, or social responsibilities because of time spent gambling.
  • Feeling irritable, anxious, or restless when you are not able to gamble.
  • Hiding your gambling activity from family members or close friends.
  • Gambling as a way of coping with stress, loneliness, boredom, or emotional distress.

If any of these signs feel familiar, we strongly encourage you to use one of the player protection tools described on this page, and to reach out to our support team at [email protected]. You do not need to be in a crisis to ask for help — reaching out early is always the right decision.

How to Use Deposit Limits

Deposit limits are one of the most practical tools available to 88chip players. You can set a maximum amount that you are permitted to deposit within a given time frame — daily, weekly, or monthly. Once your chosen limit is reached, the platform will not process any additional deposits until the period resets.

To set a deposit limit, log in to your 88chip account, navigate to the Account Settings section, and select "Responsible Gaming". From there you can enter your preferred limit in Bangladeshi Taka (৳) for each time frame. Limit reductions take effect immediately. Limit increases are subject to a mandatory 24-hour review period before they become active — this cooling-off mechanism is intentional and cannot be bypassed.

Time-Out: Taking a Short Break

If you feel that you need a brief pause from gambling — perhaps after a losing session, during a stressful period at work, or simply because you want to reassess your habits — the time-out feature gives you a clean break. Time-outs are available in the following durations: 24 hours, 48 hours, 7 days, 14 days, and 30 days.

During a time-out, your account is suspended. You cannot log in, place bets, make deposits, or access any gaming features. Any promotional emails or bonus notifications will also be paused for the duration of your time-out. Time-outs cannot be cancelled early — once activated, the full period must elapse before your account is restored. This is by design.

Self-Exclusion: A Longer-Term Commitment

For players who feel that they need a more extended period away from gambling, or who recognise that their relationship with gambling has become harmful, self-exclusion is the appropriate tool. Self-exclusion at 88chip is available for a minimum period of six months, with options extending to one year, two years, three years, or permanently.

Important: Self-exclusion is a serious commitment. Once activated, it cannot be reversed before the minimum period has elapsed. If you choose permanent self-exclusion, your account will be permanently closed and no future account can be created using the same identity details. We take self-exclusion requests seriously and process them within one (1) business hour of receipt.

To request self-exclusion, contact the 88chip support team directly at [email protected] with the subject line "Self-Exclusion Request". Include your registered username, your preferred exclusion duration, and any additional context you wish to provide. Our team will confirm the exclusion by email and ensure your account is deactivated promptly.

Reality Checks and Session Reminders

88chip offers an optional reality check feature that displays a reminder notification during active gaming sessions at intervals of your choosing — every 30 minutes, 60 minutes, or 90 minutes. The reminder shows how long you have been playing in the current session and gives you the option to end the session and log out. Reality checks are a simple but effective way to maintain awareness of time spent on the platform.

Protecting Young People

88chip operates an absolute prohibition on access by persons under the age of 18. Age verification is conducted at account registration using government-issued identity documents. In addition to our own verification processes, we encourage all parents and guardians in Bangladesh to install parental control software on household devices to prevent accidental or deliberate access to gambling websites by minors. Widely available tools include Net Nanny, Qustodio, and the built-in parental controls available on Android and iOS devices.

Responsible Gaming for Bangladeshi Players

We recognise that the context of gambling in Bangladesh comes with its own cultural and financial considerations. Many of our players make deposits using bKash, Nagad, or Rocket — mobile financial services that are deeply integrated into daily life across Dhaka, Chittagong, Sylhet, and other cities. 88chip's deposit limit tools are fully compatible with all supported payment methods, meaning that the same protections apply regardless of how you fund your account.

We also understand that financial pressures can be significant for many households. Responsible gaming at 88chip means never wagering more than you can genuinely afford to lose. Gambling should be funded from your discretionary entertainment budget — never from money set aside for rent, food, school fees, or family expenses. If you are experiencing financial hardship, please reach out to our support team before making any further deposits.

A Note on Odds and Outcomes: All games and betting markets on 88chip are governed by random number generation or live event outcomes. The house edge means that over time, the platform retains a statistical advantage. No betting system, strategy, or pattern of play can overcome the long-term mathematical house edge. Never gamble with the expectation of guaranteed profit or as a primary income source.

Seeking External Help

If you feel that the tools available on the 88chip platform are not sufficient, or if you would prefer to speak with an independent organisation, we encourage you to reach out to professional counselling and support services. Speaking to a qualified counsellor — whether in person in Dhaka or online — can make a significant difference. Our support team can assist you in identifying appropriate local resources upon request.

Remember: asking for help is a sign of strength, not weakness. The 88chip team is genuinely committed to the wellbeing of every player on our platform, and we will always support a player who chooses to step back from gambling, regardless of how long they have been with us.

Quick Access: Player Tools

All responsible gaming tools are accessible from your account dashboard after logging in. No special request is needed to activate deposit limits, loss limits, or time-outs.

Available in Account Settings

Contact Support

For self-exclusion, urgent concerns, or a confidential conversation about your gambling habits, email our dedicated responsible gaming team.

[email protected]

Response within 1 hour

Support Hours

Our responsible gaming team is available 7 days a week, including Bangladesh public holidays, from 08:00 to 24:00 Bangladesh Standard Time (BST, UTC+6).

7 Days a Week

Related Policies

Read our full Terms & Conditions and Privacy Policy for complete details on account management, data handling, and player rights.

Are You Gambling Responsibly?

Answer these questions honestly. If you find yourself answering "yes" to two or more of them, we encourage you to contact our support team or activate one of the player protection tools available in your 88chip account.

1

Have you ever spent more money gambling than you originally intended to in a single session?

2

Have you ever tried to win back money you lost by continuing to gamble — also known as "chasing losses"?

3

Have you borrowed money, sold belongings, or used money meant for household expenses in order to gamble?

4

Have you ever felt restless, anxious, or irritable when you tried to cut back on or stop gambling?

5

Have you hidden your gambling activity from family members, a partner, or close friends?

6

Has gambling caused problems in your relationships, work, education, or financial situation over the past 12 months?

7

Do you find yourself thinking about gambling frequently during your daily routine — at work, during meals, or before sleeping?

8

Have you ever gambled as a way of dealing with stress, depression, loneliness, or other difficult emotions?

Two or more "yes" answers may indicate that your gambling is moving beyond healthy recreational use. Please contact 88chip support at [email protected] or activate self-exclusion from your account dashboard. You are not alone, and help is always available.

Tools Built Into Every 88chip Account

Every registered player at 88chip has immediate access to the following responsible gaming tools — no waiting, no approval process required.

Deposit Limits

Set a daily, weekly, or monthly maximum deposit amount in ৳. Reductions apply instantly. Increases require a 24-hour cooling-off period.

Instant Activation

Loss Limits

Cap the amount you can lose per day, week, or month. Once reached, all wagering is paused until the period resets automatically.

Automatic Enforcement

Time-Out

Pause your account for 24 hours up to 30 days. No logins, no deposits, no bets. Cannot be cancelled early once activated.

24h – 30 Days

Self-Exclusion

Close your account for a minimum of 6 months or permanently. All marketing communications are stopped immediately upon request.

6 Months – Permanent

Reality Checks

Receive in-session reminders every 30, 60, or 90 minutes showing your total session time, with a prompt to continue or log out.

Configurable Intervals

Wager Limits

Set a maximum stake per single bet or spin. Wager limits prevent impulsive high-stake decisions during sessions and protect your bankroll.

Per-Bet Control

Account History

View a full, transparent record of all deposits, withdrawals, bets, and session durations at any time from your account dashboard.

Full Transparency

Confidential Support

Talk to a trained 88chip responsible gaming specialist by email at any time. All conversations are strictly private and handled with care.

Strictly Confidential

Need to Talk to Someone Right Now?

Our responsible gaming support team is ready to help. Whether you want to activate self-exclusion, set limits, or simply have a confidential conversation about your gambling habits, we are here — no judgement, just support.

Enjoy 88chip Responsibly

When gaming is kept fun, affordable, and in control, it is genuinely entertaining. Explore the 88chip platform with confidence — and remember, our support team is always just one email away.